Fast Simon
by Fast Simon
AI shopping agent plus search and merchandising for online stores
Reviewed by the the30top research team · Last reviewed 2026-10-27
Overview
Fast Simon bundles on-site search, collection merchandising, personalization and a conversational shopping agent into one platform that syncs with the store catalog. The shopping agent follows the merchant's own merchandising rules, answers from uploaded policy documents, and can add items to the cart or hand off to Zendesk or Intercom. The catch is packaging: the Shopping Agent, Conversational Search and Visual Discovery sit on the Enterprise plan, and no plan shows a public price.
Our verdict
A solid pick if product discovery is your main conversion problem and you can run it at Enterprise level. If you only need a chat agent for support, a dedicated support tool is simpler and cheaper to start.
Best for
Mid-market and enterprise stores with large catalogs that want search, merchandising and a shopping agent from one vendor.
Avoid if
You want a standalone support chatbot or a self-serve plan with a posted price.
Pros
- Search, merchandising and a shopping agent share one catalog and one set of rules
- No-code editor for merchandisers, with APIs, SDKs and an MCP server for developers
- Agent answers are limited to merchant approved documents and store data
Cons
- No published prices on any plan
- Shopping Agent is only on the Enterprise plan
- SOC 2 is Type I, which covers control design at a point in time
Key capabilities
Frequently asked questions
Does Fast Simon offer a free trial?
Yes. The Starter, Essential and Growth plans list a 14-day free trial. Enterprise is handled through sales.
Which plan includes the AI shopping agent?
The pricing page lists the Shopping Agent, Conversational Search and Visual Discovery under the Enterprise plan.
Which store platforms does Fast Simon work with?
Fast Simon lists Shopify, Shopify Plus, BigCommerce, Magento, WooCommerce and Wix, plus an SDK and APIs for headless and mobile builds.