Usersnap
by Usersnap
Product feedback platform for collecting feedback, running surveys and analyzing customer voice with AI.
About
Product feedback platform for collecting feedback, running surveys and analyzing customer voice with AI.
Usersnap is a platform for collecting feedback, running surveys and bringing customer voice from multiple channels into one place. It offers feedback widgets, a browser extension, a mobile app SDK, video feedback and annotated screenshots that capture user environment data and browser console errors.
AI processing provides summaries, categorization, sentiment analysis and root cause analysis. It includes an opportunity board, changelog announcements and 50+ integrations such as Slack, Jira, Azure DevOps, Linear, Zendesk and Salesforce.
Key features
Product details
Vendor
Usersnap
Category
Experience Management
Pricing model
subscription
Starting price
From $49/month
Free trial
Yes
Deployment
Cloud-based (SaaS) with single-snippet install, browser extension and mobile SDK
Pricing
Pricing model: subscription
Plans
- Starter $49/month, Growth $129/month, Professional $209/month, Premium $449/month, Enterprise custom; free trial ends after 20 feedback items
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