SurveySparrow
by SurveySparrow
Conversational survey and customer experience platform with chat surveys, NPS and CSAT, ticketing and reporting.
About
Conversational survey and customer experience platform with chat surveys, NPS and CSAT, ticketing and reporting.
SurveySparrow turns surveys into conversations with chat-style, classic and single-page survey formats, 1000+ templates and automatic translation into 130+ languages. Surveys can be shared by link, email, SMS, WhatsApp, QR code, web embed or mobile SDK, with offline collection supported.
Beyond surveys it offers a CX overview dashboard, custom reports, workflows, ticketing with SLA rules and website or app surveys through SpotChecks. Higher plans add GDPR, CCPA, WCAG and HIPAA compliance, audit logs, 2FA and SSO.
Key features
Product details
Vendor
SurveySparrow
Category
Experience Management
Pricing model
freemium
Starting price
Free plan; paid from $19/month (billed yearly)
Free trial
Yes
Deployment
Cloud-based (SaaS)
Pricing
Pricing model: freemium
Plans
- Forever free plan and paid plans from $19/month billed yearly; 14-day free trial
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