Retently
by Retently
Customer experience software for sending NPS, CSAT and CES surveys and analyzing the feedback.
About
Customer experience software for sending NPS, CSAT and CES surveys and analyzing the feedback.
Retently is customer experience software for ecommerce and B2B businesses. It sends NPS, CSAT and CES surveys across multiple channels, with custom survey design, branding and campaign automations.
Collected feedback is analyzed with trends, benchmarking and AI-powered classification and topic analytics. Email, Slack and Teams alerts flag responses that need follow-up, and the Pro plan includes an MCP server for AI agents.
Key features
Industries served
Product details
Vendor
Retently
Category
Experience Management
Pricing model
subscription
Starting price
From $99/month
Free trial
Yes
Deployment
Cloud-based (SaaS)
Industries
Ecommerce and Retail, B2B
Pricing
Pricing model: subscription
Plans
- Ecommerce Basic $99/month, Ecommerce Pro $299/month, Enterprise custom pricing; 14-day free trial
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