ProProfs Knowledge Base
by ProProfs
Knowledge base software for internal wikis and customer help centers with AI writing, analytics and a forever-free plan.
About
Knowledge base software for internal wikis and customer help centers with AI writing, analytics and a forever-free plan.
ProProfs Knowledge Base supports both external help centers and internal knowledge bases such as company wikis, SOPs, training, HR and compliance content. Teams can run multiple knowledge bases with their own domains, custom branding, templates and 60+ languages.
An advanced editor, revision history, workflow statuses and roles keep content under control, while reports show article performance, search trends and failed searches. AI features cover writing, search and translation, and SSO, SAML and API access are available.
Key features
Product details
Vendor
ProProfs
Category
Knowledge Management
Pricing model
freemium
Starting price
Free plan; internal plans from $0.99/user/mo (50 user minimum); 15-day free trial
Free trial
Yes
Deployment
Cloud-based (SaaS)
Pricing
Pricing model: freemium
Plans
- Free plan up to 25 pages and 1 author; External Essentials $49 per author/month, Business $69, Business Complete Elite $79; Internal Essentials $0.99 per user/month, Business $1.99, Business Complete Elite $2.99 with 50 user minimum; Suites from $499 per month
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