Podium

Podium is an AI-native communications and lead conversion platform built to help local businesses capture and convert customers across every channel — text, phone, and web chat — all from a single unified inbox. At the heart of the platform is "Jerry," an AI employee that responds to inquiries within minutes, schedules appointments, sends promotional messages, requests reviews, and handles after-hours conversations automatically, ensuring no lead goes unanswered regardless of the time of day. Beyond its AI capabilities, Podium offers a comprehensive suite of tools including Phones, Webchat, Reviews management, Payments, Bulk SMS Messaging, and over 200 integrations with popular CRMs and dealer management systems, making it a true all-in-one solution for customer communication and revenue tracking. The platform is best suited for small to mid-sized local businesses across industries such as automotive dealerships, HVAC and home services, retail, aesthetics, and construction — essentially any business that relies on high-volume customer interactions and appointment-based revenue. Podium directly solves the critical problem of slow response times, with businesses reporting outcomes like 30% increases in sales, 50% higher lead-to-sale conversion rates, and significantly more after-hours appointments booked. Trusted by over 100,000 businesses and consistently rated highly by its users, Podium is particularly valuable for operations teams, marketing managers, and business owners who want to automate customer engagement without sacrificing the quality of service their customers experience.