Okendo

Okendo is an all-in-one customer marketing platform purpose-built for Shopify brands, designed to help eCommerce teams collect, manage, and leverage customer feedback to drive conversions, retention, and long-term revenue growth. At its core, the platform unifies five key capabilities — Reviews, Loyalty, Quizzes, Surveys, and Referrals — into a single integrated solution, enabling brands to gather authentic user-generated content like star ratings, photos, and videos while simultaneously building loyalty programs with points, tiers, store credit, and membership perks. AI-powered tools enhance the experience further by generating review summaries, automating replies, surfacing actionable insights, and enabling real-time personalization across marketing campaigns. Okendo is best suited for direct-to-consumer and eCommerce brands of all sizes running on Shopify or Shopify Plus — from fast-growing SMBs to established enterprises — particularly in fashion, beauty, health, and lifestyle categories where social proof and brand community are critical to purchase decisions. Marketing managers, eCommerce directors, and customer retention teams use Okendo to solve the core challenges of building shopper trust, reducing churn, and increasing customer lifetime value, with the platform's 65+ native integrations — spanning Klaviyo, Attentive, Meta, Google, and more — ensuring review and engagement data flows seamlessly across the entire marketing stack. Trusted by over 19,000 brands including SKIMS and Rhode, Okendo delivers an average 4X lift in conversion rates and 15X ROI, backed by dedicated customer support at every stage of growth.