Nicereply
by Nicereply
Customer satisfaction survey software for CSAT, NPS and CES with helpdesk integrations.
About
Customer satisfaction survey software for CSAT, NPS and CES with helpdesk integrations.
Nicereply is customer satisfaction survey software for measuring CSAT, Net Promoter Score and Customer Effort Score. Surveys can be sent as post-resolution or in-signature email surveys, link surveys or website pop-ups, with custom survey design.
It integrates with helpdesks and CRMs such as Zendesk, Front, Help Scout and Pipedrive, and includes feedback analytics. All plans include unlimited active surveys.
Key features
Product details
Vendor
Nicereply
Category
Experience Management
Pricing model
subscription
Starting price
From $59/month billed annually
Free trial
Yes
Deployment
Cloud-based (SaaS)
Pricing
Pricing model: subscription
Plans
- Starter $59/month, Essential $119/month, Growth $239/month, Business $359/month, billed annually; monthly billing costs more; 14-day free trial
Similar software
Alchemer
by Alchemer
AI-native customer feedback and intelligence platform covering surveys, reviews, integrations and AI analytics.
Chattermill
by Chattermill
AI-native voice of customer platform that unifies and analyzes feedback from surveys, reviews, support and calls.
CultureMonkey
by CultureMonkey
Employee engagement survey software with lifecycle surveys, real-time analytics and action plans for leaders.
Experience.com
by Experience.com
Experience.com simplifies review management and enhances online visibility by consolidating reviews from various sources. Its platform makes it easier to engage with clients and improve reputation.
Feefo
by Feefo
Feefo offers a verified review system that fosters trust and authenticity, making it easier for businesses to gather genuine feedback. Its ease of use and excellent customer support enhance the overall experience.
Forsta
by Forsta
AI-powered human experience platform for customer experience, market research and text analytics.