the30top

Loop Returns

by Loop

Returns, exchanges, order tracking and fraud prevention automation for Shopify DTC brands.

4.6(449 reviews)
Starting priceFree plan; paid from $155/mo
Pricing modelfreemium
DeploymentShopify app
Free trialNo

About

Returns, exchanges, order tracking and fraud prevention automation for Shopify DTC brands.

Loop automates post-checkout work for direct to consumer brands on Shopify, including returns, exchanges, real-time order tracking and fraud prevention. Shoppers get a return portal with options for refunds, exchanges, replacements, store credit, gift cards and in-store returns.

Merchants set custom return policies, windows and reasons, generate shipping labels and send SMS and email notifications, with analytics on return behavior. Loop integrates with Shopify POS, Klaviyo, Gorgias, NetSuite and ShipHero, and adds workflows, custom rules and blocklists to catch return abuse.

Key features

Return portal with refunds, exchanges and store credit; Automated return approvals and custom policies; Shipping labels and carrier rate shopping; Branded order tracking page; Instant exchanges and bonus credit; Fraud protection with workflows and blocklists; SMS and email notifications; Integrations with Klaviyo, Gorgias and NetSuite

Product details

Vendor

Loop

Category

Shopify Apps

Pricing model

freemium

Starting price

Free plan; paid from $155/mo

Free trial

No

Deployment

Shopify app

Pricing

Free plan; paid from $155/moNo free trial

Pricing model: freemium

Plans

  • Free plan available; Essential: $155/mo; Advanced: $340/mo
Visit website for full pricing details

Similar software