Knowmax
by Knowmax
AI guided knowledge management platform for customer experience and contact center teams.
About
AI guided knowledge management platform for customer experience and contact center teams.
Knowmax is an AI guided knowledge management platform built for CX teams and contact centers. Agents get a search engine for instant answers, no-code decision trees that turn complex SOPs into guided workflows, and visual how-to guides in picture and video formats.
It also provides an omnichannel knowledge base for customer self-help, training and assessment tools, and a Chrome extension. It integrates with Zendesk, Salesforce, Freshdesk, Genesys, SAP and other systems.
Key features
Industries served
Product details
Vendor
Knowmax
Category
Knowledge Base
Starting price
Contact for pricing
Free trial
No
Deployment
Cloud-based with API integrations
Industries
Telecom; Banking; BPO; Insurance; Retail and e-commerce; Media and ISP; Healthcare; Travel; Automobiles; Utilities
Pricing
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