IT Glue

IT Glue is a purpose-built IT documentation platform designed to help IT professionals and managed service providers (MSPs) centralize, organize, and access all of their critical information in one unified workspace. The platform brings together IT asset management, vendor and software records, passwords, contacts, and standard operating procedures (SOPs) into a single, interconnected system, eliminating the need to toggle between multiple applications and reducing the time technicians spend searching for information. One of its standout capabilities is the ability to link related documentation together — for example, connecting passwords to specific assets or vendors to licensing agreements — creating a seamless web of information that mirrors how IT environments actually work. IT Glue also integrates natively with the monitoring, ticketing, and Microsoft tools that IT teams rely on daily, and offers hundreds of pre-built documentation templates to help organizations establish consistent, searchable records from the start. Security is a core pillar of the platform, with SOC 2 Type II certification, host-proof password hosting, granular permission controls, version history, and an immutable audit trail ensuring sensitive data remains protected. Trusted by over 16,000 organizations across 70+ countries, IT Glue is particularly well-suited for MSPs, IT departments, and technology service teams of all sizes who need to standardize their documentation practices, reduce onboarding friction, and improve operational efficiency.