Freshchat
by Freshworks Inc.
Freshworks messaging platform for live chat and chatbots across web, apps and messaging channels, with the Freddy AI agent.
About
Freshworks messaging platform for live chat and chatbots across web, apps and messaging channels, with the Freddy AI agent.
Freshchat is an omnichannel messaging product from Freshworks that gives agents a unified workspace with customer context. It supports AI bots on websites, native apps and messaging channels, plus proactive outreach. A free tier covers up to 10 agents, and paid plans are priced per agent.
Key features
Product details
Vendor
Freshworks Inc.
Category
Live Chat
Pricing model
freemium
Starting price
Free plan (up to 10 agents); paid from $19 per agent per month, billed annually
Free trial
Yes
Deployment
Cloud
Pricing
Pricing model: freemium
Plans
- Free; Growth $19/agent/mo; Pro $49/agent/mo; Enterprise $79/agent/mo (annual billing)
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