Birdeye

Birdeye is an AI-powered experience and reputation management platform purpose-built for multi-location brands and enterprise businesses that need to manage customer interactions, online presence, and marketing execution across dozens, hundreds, or even thousands of locations simultaneously. At its core, Birdeye deploys AI "coworkers" — named Jay for marketing, Robin for operations, and Myna for customer experience — each of which coordinates multiple specialized AI agents that don't just surface insights but actually take action, from generating and responding to reviews and managing business listings, to handling appointment bookings, front-desk interactions, surveys, and customer support ticketing. Unlike traditional software that presents data and leaves execution to already-stretched teams, Birdeye's agents reason with brand voice and industry context, consolidate signals from over 3,000 integrations, and drive outcomes autonomously with appropriate human approval. The platform is especially well-suited for enterprise organizations in healthcare, dental, automotive, hospitality, legal, and home services — think large regional or national brands like Aspen Dental, Sutter Health, or Caesars Entertainment — where maintaining a consistent, high-quality local presence at scale is operationally challenging. With enterprise-grade security features including HIPAA compliance, SOC 2, GDPR, SSO, audit logging, and role-based access controls, Birdeye gives both corporate and local teams the governance and visibility they need while AI handles the heavy lifting of day-to-day execution across every location.