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Manychat

by Manychat

AI that replies to DMs and comments on Instagram, TikTok and more

Reviewed by the the30top research team · Last reviewed 2026-10-27

Overview

Manychat is a conversation automation platform rather than a post scheduler. On Pro and above, Manychat AI replies in DMs and comments, answers FAQs and guides conversations after you teach it about your business and tone of voice. A free plan covers 25 active contacts and paid tiers scale by contact count. It does not plan or publish content, and AI replies are not on the free or Essential plans.

Our verdict

Manychat is the clearest option here for automating replies in DMs and comments. It covers conversations only, so pair it with a scheduler for posting.

Best for

Brands that win customers through Instagram and TikTok DMs and comments.

Avoid if

You need a content calendar or post scheduler.

Pros

  • AI replies to both DMs and comments
  • Free plan to test flows
  • Covers Instagram, TikTok and WhatsApp in one tool

Cons

  • Does not schedule or publish posts
  • AI replies need the Pro plan or higher
  • Cost scales with active contacts

Key capabilities

AI replies to DMs and commentsTrain the AI on your business and tone of voiceFlows across Instagram, TikTok, Messenger, WhatsApp, Telegram, SMS and emailFAQ answering and guided conversationsInbox seats for human takeoverContact-based plans from free to 25,000 contacts

Frequently asked questions

How much does Manychat cost?

Free for 25 contacts, then Essential $14 a month, Pro $29, Business $69 and Advanced $139. Annual billing is $168, $348, $828 and $1,668.

Which plans include Manychat AI?

Pro, Business and Advanced list Manychat AI for replying in DMs and comments. Free and Essential list only the Help Center AI chat.

Which channels does Manychat support?

Instagram, TikTok, Facebook Messenger and Telegram on lower plans, with WhatsApp, SMS and email on Pro and above.

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