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Paradox (Olivia)

by Paradox (Workday) · Scottsdale, USA · Founded 2016

Conversational hiring assistant for high-volume roles

Reviewed by the the30top research team · Last reviewed 2026-10-27

Overview

Olivia answers candidate questions, screens applicants, schedules interviews and handles onboarding steps, which is why it is common in retail, restaurant and logistics hiring. Workday completed its acquisition of Paradox on October 1, 2025, and the product is being folded into Workday's talent acquisition suite. Paradox does not publish pricing, and the tool is built for volume, so it is a poor fit for small teams filling a handful of roles.

Our verdict

Paradox is a proven choice for high-volume candidate engagement and scheduling, now with Workday behind it. Smaller teams and anyone who needs upfront pricing should look elsewhere.

Best for

Enterprises hiring large numbers of hourly or frontline workers.

Avoid if

You fill a few roles a month and want transparent self-serve pricing.

Pros

  • Built for high-volume frontline hiring
  • Handles scheduling and screening without recruiter effort
  • Backed by Workday since October 2025

Cons

  • No published pricing
  • Overbuilt for small hiring teams
  • Product packaging is changing under Workday

Key capabilities

Candidate chat and FAQ answersAutomated screeningInterview schedulingEvent and career-fair schedulingOnboarding task automationText-based candidate messaging

Frequently asked questions

Who owns Paradox?

Workday completed its acquisition of Paradox on October 1, 2025. Olivia is being integrated into Workday's talent acquisition suite.

How much does Paradox cost?

Paradox does not publish pricing. Quotes are given by sales based on hiring volume.

What is Paradox best at?

High-volume frontline hiring, where Olivia screens candidates, answers questions and books interviews over text and chat.

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